Our Story

Founded in 2014, AcconRiaff has been at the forefront of sustainable transportation solutions in the UK. We believe in making cycling accessible, enjoyable, and safe for everyone.

AcconRiaff Company Story

Our Journey

A decade of innovation in bike rental services

2014

The Beginning

AcconRiaff was founded in London with just 20 bikes and a vision to revolutionize urban transportation. Our first location opened in Camden, serving local commuters and tourists.

2016

Expansion

We expanded to Manchester and Birmingham, bringing our premium bike rental service to more UK cities. Our fleet grew to over 200 bikes across three locations.

2018

Going Electric

Introduced our first electric bike fleet, making cycling accessible to people of all fitness levels. We also launched our guided tour services.

2020

Digital Innovation

Launched our online booking platform and mobile app, making bike rental more convenient than ever. Despite challenges, we continued to serve our community safely.

2024

Leading the Future

Today, we operate in 12 UK cities with over 1,000 bikes in our fleet. We've served more than 50,000 customers and continue to innovate in sustainable transportation.

Our Mission

To make cycling accessible, safe, and enjoyable for everyone while promoting sustainable transportation solutions that benefit our communities and environment. We strive to provide exceptional service and quality bikes that enhance every journey.

Our Vision

To become the UK's leading bike rental company, creating a network of sustainable transportation hubs that connect communities and inspire a healthier, more environmentally conscious way of living for future generations.

Our Values

The principles that guide everything we do

Excellence

We maintain the highest standards in bike maintenance, customer service, and safety protocols to ensure every ride exceeds expectations.

Sustainability

Environmental responsibility is at our core. We promote eco-friendly transportation and operate with minimal environmental impact.

Safety

Your safety is our priority. All bikes undergo rigorous inspections, and we provide comprehensive safety equipment and guidance.

Community

We're committed to building stronger communities through cycling initiatives, local partnerships, and supporting local businesses.

Our Goals

What we're working towards for a better future

Carbon Neutral Operations

Achieve complete carbon neutrality across all operations by 2026 through renewable energy, efficient logistics, and carbon offset programs.

Expand Accessibility

Make cycling accessible to everyone by expanding our adaptive bike fleet and partnering with disability organizations to break down barriers.

Technology Innovation

Continue innovating with smart bike technology, IoT integration, and AI-powered maintenance to enhance user experience and bike reliability.

Community Impact

Partner with 100 local organizations by 2025 to promote cycling education, safety programs, and sustainable transportation initiatives.

50,000+
Happy Customers
1,000+
Bikes in Fleet
12
UK Cities
10
Years of Service

Leadership Team

The people driving our mission forward

James Mitchell

Chief Executive Officer

With over 15 years in sustainable transportation, James founded AcconRiaff with a vision to revolutionize urban mobility in the UK.

Sarah Thompson

Chief Operations Officer

Sarah brings expertise in logistics and operations management, ensuring our bikes are always available when and where customers need them.

David Chen

Head of Technology

David leads our digital innovation initiatives, developing cutting-edge solutions that make bike rental seamless and user-friendly.